Terms & Conditions — Panorama Bangladesh
Introduction

These Terms and Conditions govern all bookings made with Panorama Bangladesh. By confirming a booking, you agree to the terms and conditions outlined below.

Booking and Payments
  • A booking is confirmed only after a deposit is received.
  • The balance must be paid no later than 14 days before the tour start date.
  • If payment is not received on time, Panorama Bangladesh reserves the right to cancel the booking.
Cancellations and Refunds
  • Our cancellation and refund policies are detailed on separate pages. Please review them carefully before booking.
  • Refunds are subject to the timelines and conditions outlined in our Cancellation Policy and Refund Policy.
Traveler Responsibilities
  • Travellers must carry valid travel documents (passport, visa, permits).
  • Travellers are responsible for arranging their own travel insurance. We strongly recommend comprehensive insurance covering medical expenses, cancellation, and personal liability.
  • Travellers must follow local laws, cultural etiquette, and safety instructions provided by guides.
  • Panorama Bangladesh is not responsible for consequences arising from failure to comply with these responsibilities.
Health and Safety
  • Travellers must inform Panorama Bangladesh of any medical conditions, dietary requirements, or mobility concerns at the time of booking.
  • We take reasonable steps to ensure safe and hygienic conditions. However, participation in tours is ultimately at the traveller’s own risk.
  • Panorama Bangladesh is not liable for any illness, injury, or loss that may occur during the trip, unless our negligence or willful misconduct directly causes such incidents.
Liability Disclaimer
  • Panorama Bangladesh acts as a coordinator between travellers and third-party service providers (hotels, boats, transport). We are not responsible for failures or delays caused by third parties.
  • We are not liable for losses or expenses caused by natural disasters, political unrest, strikes, or other events beyond our control (force majeure).
  • Liability for damages is limited to the cost of the booked tour.
Changes to Itineraries
  • While we do our best to follow planned itineraries, unforeseen circumstances (such as weather, traffic, or closures) may require adjustments.
  • Panorama Bangladesh reserves the right to modify routes, timings, or activities when necessary for safety or practical reasons.
Use of Images and Media
  • Photos taken by guides during tours may be used for promotional purposes unless a traveller requests otherwise in writing before the tour.
Governing Law

These Terms and Conditions are governed by the laws of the People’s Republic of Bangladesh.

Any disputes will be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

Contact

For any questions regarding these Terms and Conditions, don’t hesitate to get in touch with us:

  • Email: info@panoramabangladesh.com
  • WhatsApp: +8801617592863
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